Residential Services/Home User Computer Support
At the very least, residential computer users like you are facing Internet privacy challenges that can compromise your ability to enjoy your computer. More seriously, your identity and financial records are at risk.
Minuteman Support Services is sensitive to the fact that the general public, overwhelmed with buzz words and scary virus warnings, don't really understanding what they mean or how to protect themselves.
Between SPAM, pop-up windows and slow computer performance, it is easy to feel lost and frustrated. Too often, users get so frustrated, that throwing out the old computer and starting fresh with a new one seems to be the best available solution. This is a common and understandable resolution. The problem is that it would not be long before you are back in the same position again.
When it comes to the Internet, our society is in the midst of a tremendous learning curve. Minuteman Support Services works to educate you through this period, empowering you to take back your computing independence. At the conclusion of your first support session, you will have the tools and the knowledge necessary to maintain your own Internet privacy thereafter.
Via Remote Computer Support and nationwide onsite support, MSS always comes to you. It's not necessary to take your computer down the street or to the local national computer chain. Every time you drop your computer off somewhere, you are at the mercy of their support staff.
Remote Computer Support is changing the face of computer support as we know it today. With Minuteman Support Services you always receive computer support in the comfort of your own home. More often than not, remotely, which means that you don't have to move your computer, and no service people have to enter your home. Certain circumstances do exist that will require a computer to come back to the office. In this case, the MSS technician will unhook the cables and set it back up for you when it is done.
Minuteman Support Services provides complete residential computer support services.
Some Residential Services that we provide:
If you do not see it on the list, it doesn't mean that we can't help you. Just give us a call.
...as a quick note
Occasionally we here at MSS will recommend the installation of software designed to both clean your computer of malware, and to maintain its proper function long after the Support Service has been performed.
All of the software solutions that we recommend for our Residential Customers are FREE of charge. These solutions are not only FREE, with no added cost passed on to our Customers, but are real-world proven, updateable, easy to use, and critically rated as the best solutions available.
Remote Support at $35 per half hour
On-site Support at $80 per hour plus:
$20 for travel time up to 30 minutes
$35 for travel time of 30 to 60 minutes
$60 for travel time exceeding 60 minutes
We offer one support package that has been a customer favorite. This option is ideal for first time callers who are experiencing significant computer problems.
Our All-Inclusive Cleanup Package* for $235 which includes:
This option is ideal for first time callers who are experiencing significant computer problems.
An initial service offering that can remedy most of your performance issues and effectively minimize the need for repeat calls and frustrations.
- Malware Disposal including:
Virus, Trojan, Dialer and general Parasite Removal
- Installation and Uninstallation of Programs including:
Old Versions, Duplicates, Damaged Applications, and Orphaned Files
Anti-Virus, Spam Blocking, and Parasite Handling Solutions
- Official Windows Updates, Hot Fixes, Security Patches and Service Packs
- Guidance involving Hard Disk Scanning, Defragmentation and Scheduling
- Internet, Email and Network Connectivity issues
- Peripheral Hardware Support including Software and Driver Installation for:
Printers, Scanners, Digital Cameras, External Drives,
and I/O Support for Keyboard/Mouse/Video/Trackball/Graphic Pad/Touch Pad etc.
- Call about our Residential Support Service solutions.
* 56kb and slower dial-up connections necessitate In-House Servicing or Pick-Up & Delivery